Whether you have a pre-sales question, need help with installation, or want to discuss volume licensing — send us a message and we'll get back to you.
We respond to all enquiries within one business day.
Include these details for technical issues and we can usually resolve in a single reply:
In case the FAQ didn't cover your situation
Replacing a machine or rebuilding Windows? We can force-deactivate a license on your old hardware if you no longer have access to it, so you can activate on the new machine immediately.
Protecting 10 or more machines? We offer volume pricing with a single invoice and a master license portal. Contact us with your machine count and we'll put together a quote.
Found something that isn't working as described? We take bug reports seriously — include your Windows version, license key, and steps to reproduce and we'll prioritize a fix.
Organizations that cannot pay by card can request an invoice. We support manual bank transfer with purchase order numbers. Reach out before purchasing to arrange.
Found a potential vulnerability in PremioGuard? Please contact us privately before public disclosure. We take security issues seriously and aim to respond within 24 hours.
IT service providers and MSPs interested in reselling PremioGuard to their clients should get in touch. We offer reseller margins and co-branded options for qualifying partners.